Well as I am doing some work from home it has led me to shop around for self storage. One thing I have found is that every call as we already know is not the same. But if you take all the components of a great call and use them in each call then you should not have a problem. As I have secret shopped around I have found that several different self storage facilities may answer the call several different ways. Some to increase sales some are not so focused. If all self storage facilities answered the phones the same ways they may have better luck increasing their occupancies. Otherwise they are just answering the phones and answering a customers questions not really selling their self storage facility. In order to maximize profits they will have to be more assertive in their phone abilities. Possibly training each employee on how to do that would help. But if the owner does not know how to do that they cannot extend that to their employees. Training each and every employee on how to answer calls for self storage would not only maximize profits it would let each customer know that the staff are knowledgeable in the self storage industry. 

Self storage bins  :  http://www.selfstoragebins.com/