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Sales Techniques
1:44 PM on Jun. 11, 2008
Filed under: Call Center

Selling over the phone is very different than traditional/retail sales.  The person that you are speaking with cannot see anything that you can see.  It is very hard for the average person to picture what you are saying to them.  When you are selling self storage the problem gets even worse.  This can be seen as a drawback, or you can see it as an opportunity.  The great thing about not being able to see each other is the fact the customer cannot see you either.  This gives you a unique opportunity to create price stalls.  A price stall is a great way to build value to your store.  A great example that has been proven to work is the computer loading price stall.  Everyone can relate to waiting for a computer to "load".  While the information is being pulled up, now you have a chance to tell the customer why they should rent there.  If something is worth storing, then its worth having it in a nice place.  With these price stalls you will be able to have uninterrupted time to explain what sets you apart from the competition.  Let them know the type of quality that you can offer them.

 

 

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