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| JulieBaka - 5:27 PM on Jul. 1, 2008 |
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I put this originally in the comments. I guess it really should of went in the discussion board so I am reposting it here. IF you need a copy to read contact me or Sarah or Jason. Or if you would prefer to listen to it there is an audio file on the public drive...
The first two discussion questions.
Discussion Questions for the 7 Triggers to Yes…
1) Do you agree with the research that people make decisions through their emotions rather than through logic?
2) Can you think of any examples from your own life where you have made a decision based on one of the 7 triggers? Was that a good decision? Why or why not?
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| SarahLittle - 7:30 PM on Jul. 1, 2008 |
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Yes, I think emotion influences what we say is logical. I've been in many situations where I was thinking "emotionally" and others on the outside influenced me to calm down. But in that moment, there was NO convincing me that I wasn't being logical.
Funny though, as I gathered (sometimes unsoliceted) opinions from others, everyone had a different one. So who is to say which of those was rational or logical?
Logic seems to be somewhat dependent on a person's upbringing, belief and faith,and sometimes even circumstance. |
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| Joel - 9:22 PM on Jul. 2, 2008 |
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I totally believe that there are times in which your first reaction to things is an emotion response. Sometimes we all take the time to think about the situation we are in, but we all know at times we just let the emotions flow.
There are many times in which you have plenty of time to think through a decision before you act on it. Eventhough emotions still play a huge part in that decision, you still have a logical decision to make.
I for one usually think Logically than emotionally. There are plenty of times in which I fully go on emotions, but usually I take the time to think about my decision. |
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| JulieBaka - 5:41 PM on Jul. 3, 2008 |
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Here are questions...
3) What do you think the applications are for this information?
4) Which of the 7 triggers do you think is the most powerful?
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| JulieBaka - 5:48 PM on Jul. 3, 2008 |
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3) What do you think the applications are for this information?
I think this is important information as business people in sales and marketing and I think it is really important for us as individual consumers. As a decision maker it is important to understand where the decision is coming from.
No wonder it is so easy for the elderly to be taken advantage of. They are often lonely so that friendship trigger is very "hungry" and I believe that many elderly think that they no longer are the authority since so many things continue to change on them.
4) Which of the 7 triggers do you think is the most powerful?
For me personaly it is the authority trigger. I almost always accept on faith what an authority figure tells me... I am getting better at seeking out a second opinion for major things. But I tell you what I went to buy paint the other day for my kitchen and I accepted every recomendation from the guy at the paint store because he was the authority.... I spent a little bit more on the paint than I might of needed to if I went to big box store and have read all the cans myself...
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| JulieBaka - 10:37 AM on Jul. 4, 2008 |
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Last two questions for this topic....
5) How can you personally use this information to improve yourself?
6) What other related issues or ideas does this bring to mind for future discussions?
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| SarahLittle - 6:59 AM on Jul. 5, 2008 |
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5) How can I use this information to improve myself?
I think I tend to use the "Authoritative" approach a lot. Probably because I am the oldest child, a mother of two rowdy boys, and responsible for the TQA department. Add to that my strong will and stubborn, hard head... and I'm pretty determined to get what I want.
While that can be good when it comes to self-motivation, I'm not a good people motivator.
I need to focus on the "Friendship" persuader. Believe it or not, I do want friends, eventhough work does not always make it easy to gain friends when I'm the one trying to push to get things done.
But I know that this is an important one that I need to work on.
If you know the secret to balancing the "Friendship" and "Authority" persuaders let me know.
You know another thing I realized about the "Friendship" one is that, while reading the article I recalled several instances when 'friends' used the 'guilt trip' to persuade me. I think another reason I shy away from using this persuader is because I don't like to feel as though I'm 'guilting' someone into doing something. There seems to be a fine line there too. |
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| JulieBaka - 4:44 PM on Jul. 7, 2008 |
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5) How can you personally use this information to improve yourself?
I can use this information in my work. Helping Reps understand the theory behind the tools that we use here at Phone-Smart. I also can use it when I am making a decision. By being aware that the decision might be coming from one of these triggers I can stop and say to myself. Is this a good decision or is it just an emotional decision based on one of these triggers.
6) What other related issues or ideas does this bring to mind for future discussions?
I think the whole idea of how the brain functions is fasinating. There is a website called BrainSmart. I heard a seminar on it back when I worked in Adult Education. But the Dr. spoke about how you could tell where the person you were conversing with was at in there brain. Then what types of questions or responses you needed to make to help move them into a better place for learning and retention. Don't we want to be able to do something similar with our storage customers. Move them into a better place where they can make a good decision.
JULIE
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| jason - 2:46 PM on Jul. 8, 2008 |
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| I would say that most of us make decisions based of emotions. I agree that our emotions dictate what we believe to be logical. I also believe that human beings are selfish by nature. I don’t mean that you won’t share with people, or sacrifice for people, but at your core, you want what is best for you. Even people who devote their whole lives to helping others are gaining the satisfaction that comes from helping others. Ever stuck a dollar in a tip jar right as the employee was turning away from you? You wanted to tip them but, you also wanted them to see it. I think what you want for yourself is emotional, what you want for everyone is logical. Regardless of which type of decision you are making, they are both going to be founded on emotion. It is what you believe, not what you know that most people base their decisions on. |
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