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Secret Shoppers

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Leader:	SarahLittle
Views:	482 views
Members:	13 members
Photos:	0 photos
Topics:	3 discussion topics
Last Update:	1 months ago

Group Name:	Secret Shoppers
Description:	Here is where PhoneSmart's amazing team of Certified Secret Shoppers and Quality Assurance Evaluators mingle...enter at your own risk!

Evaluator Phrases
2 post(s), updated 2 months ago

asking questions
4 post(s), updated 3 months ago

Secret Shopping
4 post(s), updated 4 months ago

jason - 1:57 PM on Aug. 18, 2008	reply \| message
We need more shoppers! If anyone wants to learn the new system please come see me or Daniel!

SarahLittle - 8:27 AM on Jul. 31, 2008	reply \| message
Get This.. There were ZERO shops left for July!! WAY TO GO SHOPPERS

Daniel - 8:11 PM on Jul. 29, 2008	reply \| message
Hey shoppers are you ready for another awsome month?

SarahLittle - 5:51 AM on Jul. 12, 2008

reply | message

***Shoppers*** Please take note of the deadline given to you each month you accept your shops to work from home. If they are turned in past the deadline you cannot be paid because we have already gone back and searched through our files for those calls (creating a LOT more work for us). Making the calls is only a part of the process. Let's keep the month on track so we can keep the end of the month deadline on time.

SarahLittle - 5:26 AM on Jul. 2, 2008	reply \| message
SHOPPERS Be sure your phone calls are not too leading - we want to assess the manager's job, not how good you are at asking questions. HOWEVER, do not cut the manager off or rudely end the call. Be a happy-medium of both.

SarahLittle - 8:11 PM on Jun. 11, 2008	reply \| message
Hey Evaluators!!! There is an "Evaluator Phrases" Discussion Topic above this comments section. This is a good place to post how you say some of the sensitive or touchy phrases or how you try to say the same thing over and over in new ways...

SarahLittle - 2:12 PM on Jun. 6, 2008	reply \| message
... AND THE WINNER IS.... LIZ L. won a $50 Gas Card!!! SWEET!!! - need a ride to work, liz is running a taxi for the next week on her new gas card - Just Kiddin Great Job Liz! She made 101 calls in May!! WOWSER!

SarahLittle - 9:12 PM on Jun. 1, 2008	reply \| message
Hey Shoppers! NEW MONTH means NEW CALLS to make! Look for your call sheets in your mailbox - you get to make them from home again, now that our systems are all Go! Stay tuned to see who won the $50 gas card! (it'll be posted tomorrow morning)

SarahLittle - 8:10 PM on May. 27, 2008	reply \| message
HEY SHOPPERS!! June will resume our normal shopping assignments and you'll be able to make them from HOME!!

SarahLittle - 8:53 AM on May. 22, 2008	reply \| message
It's between Gayla and Liz... so far...