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13 March, 200913 March, 2009 0 comments Self Storage Self Storage

Our self storage salesforce is always growing, and with each added member I learn a little bit more about storage sales.
 
Though all of our representatives go through a similiar training program, we all ultimately adopt different approaches to handling self storage calls. Indeed, our representatives usually end up customizing our standard script, adapting each and every call to the needs and demeanor of the caller at hand.
 
Of course, this customization leads to more storage rentals and happier callers. We understand that unique callers are going to have unique questions and unique concerns. As such, we try to quickly assess these needs and concerns, bending the call to suit the particular needs of our caller.
 
When you ask the right questions at the right times, your caller is going to be impressed. Moreover, they are going to feel that you truly value their phone call, and that you truly do want to help them to the best of your abilities. It almost goes without saying that this leads to greater rapport. When your caller knows that you care about their time and business, they are going to be much more willing to listen to your advice. Invariably, they are going to be more willing to rent a storage unit through you.
 
Anyway, it is great to work for a self storage salesforce that is always introducing new people. Our representatives are always presented with new, customized versions of the script, and plenty of opportunities to adopt new strategies. We are always learning here. We are always striving to become better, more caring self storage representatives. 


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TagsTags: storage storage-unit 
12 March, 200912 March, 2009 0 comments Self Storage Self Storage

If you are looking to shop self storage , you have truly chosen the right time. The industry is booming with tons upon tons of great move in specials right now. If you find the right facility, you do stand to save quite a bit of money on your self storage unit. Of course, you still need to make sure that your savings are not blinding you to a facility's obvious deficiencies. Take some extra time to make sure that your facility is going to suit your priorities.
 
Time and time again, customers convince me that specials are not the only thing that you need to look for in a good storage facility. Believe it or not, certain facilities, knowing full well that they cannot match the amenities of their competitors, will attempt to entice customers with seemingly great move in specials. I am here to tell you to watch out for these facilities. They do not have your best interest at heart, and they are willing to trick you to get your money. Watch out for them.
 
In order to shop self storage defensively, you have to make sure that you are going to these facilities and taking tours. Someone can tell you whatever you want to hear over the phone. The trick, here, is to go and investigate things for yourself. If, when you arrive at the storage facility, you can clearly see that they do not offer the same amenities as the other facilities you are considering, you will have to reconsider whether or not you would care to rent with them.


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11 March, 200911 March, 2009 0 comments Self Storage Self Storage

I was looking for storage in California and ran across the self storage article directory on the internet. It was full of articles that people had written, either about good experiences or bad ones concerning self storage. This was an amazing place, one forum where people could get together and write about an entire industry. Self Storage is something that everyone will eventually need, or at very least, use. The self storage article directory was very organized and information was categorized and easy to find. Since storage is not something that people buy everyday, or even often, it is good to be able to read information about experiences that people have had recently.


There should be these types of directories for other industries as well. It would be nice to find out what type of experience customers were having before you went a paid for products or services. I would have liked to find one of these for dentists before I went the last time.


There are many possibilities for something like this, I think feedback from customers is the most important. Let the people who had the experiences write about them so people can see it. There will always be people who are impossible to satisfy, but just like with any feedback, you can get a great idea of what the experience is generally like. You will have to calculate your averages and make sure you do not buy into everything your read, weather good or bad. Use your brain, and this will be very helpful.


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9 March, 20099 March, 2009 0 comments Self Storage Self Storage

Nowadays no one looks to pay the full price for self storage. They call in and ask for the price and then most of the time they hang up and call another facility looking for a better price. I bet it would be great for the managers at the facilities to have people call them that do not wish to shop around and just decide to rent with them on the first call. In this real world, that does not happen. In this world, people do not just decide to give out their credit card when they do not feel that they are getting a great value for their money.


In order to give the caller a great value on the storage spaces, most facilities give out a self storage coupon that is good for the current month. There are many different things the self storage coupon can be used for but most of the time they are used to give a percentage off the rent of the first month. Most people enjoy a discounted rate of the first month but there are many people who want more. They know they will be storing for months upon months of time. They know that having a self storage coupon for the first month is great, but what about the rest of the months?


Value is important to everyone no matter what they say. People will call around and ask for the best price that there is out there or at least what they feel is the best price. It is great for facilities when they have some kind of special to fall back on when the caller feels that their pricing is too high.


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7 March, 20097 March, 2009 0 comments Self Storage Self Storage

What is the one thing, other than amazing food, that keeps you coming back to your favorite restaurant? Or what makes you have a favorite store that you like to shop at? For me and my family it is typically the great customer service we receive from the employees at such places. Service and money are a packaged deal if you think about it. Good service equals more customers, and more customers equal more money for businesses. That is why as a self storage customer we know you will continue to come back for our services over and over again. In self storage we take pride in our work. We value your business and want to thank you for deciding to do business with us. We personally give you a tour of the storage facility inside and out. We show you the lot, the different sizes of storage units and the tools inside the store that you would need for all your moving problems such as tape and bubble wrap.
 
When you leave our site we hope that we have left you a happy self storage customer that is comfortable in the decision to leave personal belongings in our hands. The security of our facility and easy access is convenient and you now have a first hand look at your investment.
 
So spread the work to all your family and friends about our service here in the self storage industry and thank you for your business and trust in us.


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6 March, 20096 March, 2009 0 comments Self Storage Self Storage

A while back, my uncle Jim wanted to buy an RV for his family. He had seen some fairly convincing advertisements on television, and he had decided that an RV could really let his family enjoy some of their vacations. He began to shop around a little bit, hoping that he could land himself an impressive deal. Of course, my uncle Jim had not even begun to think about where he was going to keep his RV. It had not occurred to him that his own driveway might not be big enough. He ended up parking his car on the street, and let me tell you, he got quite a few parking tickets. Of, if only I had been working in the self storage world back then. Certainly, I would have told him about the benefits of local RV storage space.
 
Local RV storage allows for people to store their vehicle on a secure property without the worry of accruing a ton of parking tickets. If you set out to rent some local RV storage before you make your big purchase, you will not have to worry about finding a place to store your vehicle at all. You will know exactly where you are going to park it. As such, you will be able to enjoy your purchase to the fullest. You have undone much of the stress proactively, and saved yourself a lot of time and money.
 
If you are in my uncle Jims position, do yourself a favor and start shopping around for local RV storage ahead of time. Get your parking space set up and ready to go before you make your big purchase.


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5 March, 20095 March, 2009 0 comments Self Storage Self Storage

Steve was stuck. He had spent an entire day fishing, immersed in the quiet solitude of his favorite fishing hole, a cove off the main body of water that made up the Corona Lake. He had been fishing there with his father since he was a young boy. It was his favorite place to be on a lazy Saturday morning, by far. At least every other weekend he would get up super early, head over to the local boat storage and hitch up his boat. The cove was almost always deserted. Perhaps it was not really the best place to catch fish, but it sure was beautiful. Steve liked the peace and quiet more than he liked the fishing, truth be told.


He had noticed that the strange noise that his car was making after he hitched up the boat and began heading out to the lake. He thought that maybe he needed to have it looked at, but he certainly was not going to spend his fishing day in an automotive shop. Now, though, he was wishing that he had, for he was stranded at the lake with his boat and a car that would not start. What was worse, his cell phone would not pick up a signal.


He sat on the back of his boat trailer wondering what to do. Should he start walking or sit tight? He decided to hoof it, and began to make his way up the narrow gravel road away from the boat ramp. He was not too far from a bait and tackle shop, where a phone would be available. Late that evening, well past eight, he finally pulled his boat into the local boat storage bay once again, having borrowed his Dads truck to haul it back in. His car was in the shop, and Steve decided not to go fishing for few weeks.


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4 March, 20094 March, 2009 0 comments Self Storage Self Storage

I sometimes think that I should own a self storage facility or two in the near future. From all the storage experience as well as management experience, I think that I could do well being the owner. For many years now I have been in charge of the financial statements of the departments, I have been in. I was allowed to make all the labor, sales, advertising, merchandising decisions. It was cool to know that I was actually in control of my own business even though I was under the umbrella of the store.


Being in the storage industry and answer various calls for them allows me to kind of shop self storage constantly. By listening to the multiple calls that are taken, I get a glimpse of what different faculties are offering as well as how they decide to conduct business. The funny thing is about when you shop self storage , there are many of the same business ideas that are out there, but at the same time, there are many different strategies as well.


For someone like me, it is great to know or maybe feel like I could totally do well in this kind of industry. It seems like I would really have some kind of edge instead of the other companies that are in the industry. The thing that those other companies have that I do is the income to build a facility and to start renting spaces. All I have is just the know how and the idea.


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TagsTags: coupon mini-storage 
3 March, 20093 March, 2009 0 comments Self Storage Self Storage

If you are looking for local car storage , then security should be your top priority. Forget about shopping around for cheap storage. Let us get down to business.
 
Good local car storage , we will say, is not merely a parking space; it is a guarantee that your vehicle will stay nice and safe while you are gone (while it is on the property). With regard to car storage, there are several important factors to consider. Let us run through one of the most important factors.
 
Covered parking versus uncovered parking: Covered parking is going to keep your vehicle out of the rain, snow, sleet, and what have you. This is not to say that it will protect your vehicle from all weather conditions, but it will certainly help. You can mitigate potential rain or hail damage with a covered parking space. An uncovered parking space will not protect your vehicle from any weather at all. It will be out on the lot and fully accessible to other tenants. This is not to say that this parking is categorically unsafe. To the contrary, many facilities offer great video camera security to mitigate other customers from tampering with your vehicle.


As you can see, then, covered parking and uncovered parking allow for varying degrees of security, primarily from the weather. If you are storing a nicer vehicle, a vehicle for which you care greatly, then you should most likely opt for covered parking over uncovered parking.
 
I hope that this information helps you make the right decision!

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2 March, 20092 March, 2009 0 comments Self Storage Self Storage

I always want to make sure that people are completely satisfied when they are looking for storage. Usually when people are storing it is a very tough time in their life and they are doing this because they have to. Every now and then you get the person that is not as angry at things that are going on in their life and we can actually have a conversation.


When I can actually have a conversation with a customer and have some open dialogue, I am able to determine what their needs are early and not waste their time with anything that is not important to them. If the caller is telling me that the most important thing for them is having the best security, then I do not have to spend a lot of time talking about packing supplies and other self storage hardware . Even though all the things that a manager can talk to the caller about in terms of storage are important, talking about the important things to the caller take precedent.


The caller seldom knows much about storing and what kind of self storage hardware they need to rent. As good as security is and the location of the facility is always important, but how do we know what is important to the caller unless they tell us. Many times people are being sold storage and they don’t listen to half of the conversation. They are only focused on the things that they are truly interested in.


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