Tenant relations are very important in real estate management . Choosing the new occupants of your property with deliberation and care means getting everything in writing, and not making a final decision until after a background rental history and personal references have been checked, at the very least. Not everyone has a pristine history, though, so don't let one black mark on someone's credit be the defining motive for turning them away, but if the rental history comes up marred in more than one instance, or if the last place they lived resulted in an eviction, then owner beware.

Real estate management really comes together when there is open, honest communication between you and your tenants and potential tenants as to what your expectations are in regards to your property. When walking through or showing the property, tell them what will and will not detract from their security deposit. Even better, get them to sign a statement in writing, agreeing to the terms that you have laid out. If they don't sign, they don't rent. Understand that normal wear and tear on the property will inevitably occur, like dirty carpets and scuffed walls, and that they shouldn't have to worry about repairing such things, but holes in wall, kicked in doors, broken windows and dents in the floor are substantial and abnormal, and should ultimately be paid for out of the security deposit.

Being open and honest about what you expect from the people living on your property is the best way to insure a healthy, professional relationship right from the start, and the best way to protect your investment from people who would behave otherwise.
 

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